Terms of Use

1.Who we are and scope

The MHX Launcher and all games distributed through it — currently Perfect Gear, as well as any made available in the future —, together the "Services", are developed and operated by MHX Tecnologia, registered under CNPJ no. 57.779.608/0001-83, headquartered in São Paulo - SP, Brazil ("MHX" or "we").

How we process your personal data is described in the Privacy Policy, which forms an integral part of these Terms. Questions and requests should be sent to: [email protected]

A single account gives access to all games. A game may have additional rules, which prevail over these Terms only where they are specific to that game.

2.Acceptance and age

By signing up, you declare that you have read, understood and agree to these Terms.

The Services are suitable for all ages and may be used by children and adolescents. Users under 18 must sign up with the knowledge and authorization of their father, mother or legal guardian, who undertakes to supervise their use of the Services.

For children (under 12, as defined by the Brazilian Statute of Children and Adolescents — ECA, Law no. 8,069/1990), the processing of data requires the specific and highlighted consent of at least one parent or the legal guardian (Art. 14, §1, of the LGPD), given by accepting these Terms on the child's behalf.

3.Your account

The account is personal and non-transferable. Selling, assigning, lending or sharing accounts is prohibited.

You agree to provide truthful information and are responsible for keeping your e-mail and access credentials secure. Notify us immediately of any unauthorized use.

You may request the deletion of your account at any time through the e-mail given in section 1.

4.In-game purchases

The games may offer, for payment, cash (virtual currency), a VIP subscription and items. Prices are shown in Brazilian reais, taxes included, before the purchase is confirmed, and payments are processed by certified payment providers.

Cash: credited to the account once payment is confirmed, and does not expire while the account and the Services are active. It cannot be converted into money, transferred to another account or traded outside the Services;

VIP: a subscription for a fixed period, stated at the time of purchase, with no automatic renewal unless you expressly opt for it. VIP grants the benefits described in the game store — currently, a 25% bonus on the daily points earned by the player. The benefits of a period already paid for will not be reduced during that period;

Items: always have the appearance and effect described in the store before purchase;

No random draws: we do not sell random items, loot boxes or any lottery-like mechanic — you always know exactly what you are buying;

Cash, VIP and items are a personal, non-transferable license of use within the games and have no monetary value outside them;

Users under 18 may only make purchases with the authorization of their legal guardian. A purchase made by a minor without such authorization may be canceled and the amount refunded upon the guardian's request through the e-mail given in section 1;

You may exercise the right of withdrawal within 7 days of the purchase, with a full refund of the amount paid (Art. 49 of the Brazilian Consumer Protection Code — CDC, Law no. 8,078/1990);

Outside these cases there are no refunds — including if the Services are discontinued (section 8) —, except for defects in the product or service and the other rights guaranteed by the CDC.

5.Conduct and sanctions

The following is prohibited:

Harassing, offending, threatening or discriminating against other players, or engaging in hate speech;

Attempting personal contact outside the games with underage players or asking them for personal data;

Using cheats, bots, hacks, exploits or unauthorized modifications, or reverse engineering the Services;

Selling, assigning or sharing accounts;

Disclosing other people's personal data;

Using an offensive nickname or one that impersonates another person;

Committing payment fraud or disputing purchases in bad faith.

Sanctions are proportionate to the severity and recurrence: warning, restriction of features, temporary suspension or permanent ban. You will be informed of the sanction applied and may contest it within 30 days through the e-mail given in section 1. In the event of a ban for a serious violation, access to the account's items ends, with no refund, unless otherwise required by law.

Reports can be made through the channels available in the games or at [email protected]. Suspected violations of the rights of children and adolescents will be reported to the competent authorities, as required by the ECA.

6.Interaction between players

The games are public, freely accessible environments. Messages and conduct of other players are the responsibility of those who engage in them. MHX does not monitor every interaction in advance, but it moderates the environment, removes inappropriate content when it becomes aware of it and applies the sanctions in section 5, in order to keep a healthy, respectful and friendly community. We recommend that guardians supervise the use of the Services by children and adolescents.

7.Intellectual property

The MHX Launcher, the games, trademarks, graphics, sounds and other content belong to MHX or its licensors and are protected by copyright and software laws (Laws no. 9,610/1998 and no. 9,609/1998). We grant you a limited, non-exclusive, non-transferable and revocable license for personal, non-commercial use of the Services. Copying, modifying, distributing, decompiling or commercially exploiting the Services is prohibited, except where permitted by law.

You retain the rights to the content you create (such as your nickname and messages) and authorize MHX to display it within the Services while it remains available.

8.Availability, updates and discontinuation

We strive to keep the Services available, but they may be interrupted for maintenance, updates or technical reasons. The MHX Launcher downloads and installs game updates automatically, verifying the integrity of the files.

THE SERVICES ARE PROVIDED "AS IS", WITH NO GUARANTEE OF PERMANENT OPERATION. MHX MAY, AT ANY TIME AND FOR ANY REASON, DISCONTINUE, SUSPEND OR PERMANENTLY SHUT DOWN THE SERVERS, A GAME OR THE SERVICES, WITH OR WITHOUT PRIOR NOTICE. UPON SHUTDOWN, CASH, VIP AND ITEMS CEASE TO EXIST, AND AMOUNTS ALREADY SPENT WILL NOT BE REFUNDED, except where required by law, such as the right of withdrawal in section 4. Whenever possible, we will give advance notice by e-mail and through the MHX Launcher. By making any purchase, you declare that you are aware of this risk.

9.Notice on visual effects and health

The games contain flashing lights, strobe effects, rapid color sequences and other visual stimuli that may cause reactions in people with photosensitive epilepsy or similar conditions. If you or someone under your care has a history of seizures, epilepsy or sensitivity to light stimuli, consult a doctor before playing.

We recommend playing in a well-lit room, keeping a distance from the screen and taking regular breaks. Stop playing immediately if you feel dizziness, altered vision, muscle twitching or any discomfort. Guardians should supervise use by children.

10.Liability

MHX is liable for the damage it causes, under the applicable law. MHX is not liable for damage resulting from the exclusive fault of the user or of third parties (Art. 14, §3, II, of the CDC), from acts of God or force majeure, from failures in the user's connection or equipment, or from the user sharing their own credentials.

Nothing in these Terms limits rights that the law guarantees to consumers and that cannot be waived by contract.

11.Changes to these terms

We may update these Terms. Relevant changes will be announced by e-mail and by a notice in the MHX Launcher reasonably in advance, before they take effect, specifically highlighting what has changed. If you do not agree, you may request the deletion of your account before they take effect; continued use after that date implies acceptance. When a change requires new consent, it will be requested expressly.

12.Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the District of São Paulo - SP are elected to resolve disputes, without prejudice to the consumer's right to bring an action in the courts of their own domicile (Art. 101, I, of the CDC). Before going to court, we recommend contacting us at [email protected] so we can seek an amicable solution.